Support for a technology issues will be provided as follows: 

1. See our other Tech Guides for quick access to online tech help at your fingertips!
2. Submit a request on UIndy Works for fastest service.  UIndy IT Techs closely monitor tickets Monday-Friday, 8:00am to 4:30pm.
3. Remote or in-person appointments can be scheduled, as needed. No need to wait in person for an available tech!
   1. See our online appointment scheduler to reserve a time with a UIndy IT Tech dedicated to resolve your issue (24 hour advance notice required).
   2. Then, an IT Tech will contact you through a ticket, in advance, to discuss/confirm your technology issue and appointment time.
4. Call (317) 788-3318.  If a UIndy IT Tech is not able to answer your call during normal business hours or if an issue occurs after hours,  please leave a voicemail which will generate a ticket for the issue.  

• Deployments of laptops and other portable equipment will occur in IT, Schwitzer 050.  
• Special arrangements will be made for desktop or other non-portable equipment.

Locate campus computer labs for hours and details.