Hardware & Software
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- Get minimum recommendations for student-owned laptops
- Get free or discounted software and hardware
- Purchase technology with departmental funds
- Support for personal computers/mobile devices
- Check the status and respond to your help request
- Reset your Office 365 password
- Meet your new computer
- Identify laptop AV connections
- Request or remove access to Banner Admin Pages or UIndy Self-Service
- Access PDF files with Adobe Acrobat Reader
- Access your UIndy Adobe Creative Cloud
- Locate campus computer labs
- Request technology for new employee
- Clear your web browser data
- Take screenshots on your computer
- UIndy employee computer replacement cycle
- Get VoiceThread software
- Procedure for faculty and staff with desktop computers who need to work remotely
- Take your desktop home
- Get Screencastify
- FERPA and other compliance guidance around free software as a service offers
- Edit content within My UIndy
- Disinfect tech equipment
- Check for Microsoft updates
- Check for Mac updates
- Upgrade your computer's operating system
- Access your free Office 365 account
- Office 365 OneDrive Storage
- Upgrading Your Mac to Big Sur Operating System
- Upload a video to YouTube
- Reset your laptop
- Upgrading Your Mac to Monterey Operating System
- Upgrading to Windows 11
- Get Brightspace help
- Create your departmental organizational chart in Excel
- Using the Intelligent Video Solution (IVS) Software
- Upload a video file from your mobile device to a computer (for IVS)
- Request Adobe Sign
- Troubleshoot projection for Macs on Monterey & Ventura
- View list of academic software
- Presenting slides in PowerPoint and Google Slides
- Prepare a Fillable Form
- Academic Guardrails and Guidance for AI Use
- Taking the Math Placement Assessment at a UIndy computer lab
- Allow third-party cookies for Banner Admin Pages
- Request access to Cognos