Learn more about Google Voice
UIndy employees
In an effort to both provide a more modern and flexible phone system, as well as shift to a subscription model that will allow our phone costs to better reflect our true usage and size, we have moved to Google Voice for all phone services.
Google Voice is a digital phone system built for the cloud and ties straight into your UIndy Google Workspace Account. All calling activities are performed either on a browser on your computer or an app on your mobile phone.
For a quick overview of Google Voice you can watch this video.
Do I have to use my personal mobile phone, or can I just use my computer?
If you choose, you may download the Google Voice App and use it on your personal mobile device. However, Google Voice will be accessible on your computer.
Will I have to download another app on my personal mobile phone?
Only if you want to use Google voice on your personal mobile phone.
My office uses a “call tree”, can Google Voice do that?
Yes, Google Voice can be set up to provide Auto Attendant service, ring groups or call trees. Please take notes about how these work now in your office and we will work with you to recreate the functionality you need.
Will I be reimbursed for using my own cell phone?
No. Use of your cell phone is not required. You can always use Google Voice in a browser on your computer.