Log in with Duo
UIndyIT has enabled Multi-Factor Authentication (MFA) with Duo on all UIndy systems that use the UIndy Login page.
Note: You are automatically enrolled in Duo when you Claim your UIndy Account. If you already have a UIndy account, but have not logged in for over 6 months, follow the steps listed on Duo Device Registration. If you have issues activating Duo Mobile please open an IT Help Desk ticket.
Lack of cellular coverage
If you aren't recieving Duo text messages due to lack of cellular coverage in basements or some buildings like the Health Pavilion, you have two options:
- Use the Duo Mobile app to receive Duo Push, which works over WiFi and cellular data networks. No text messages are necessary!
- Update your phone's WiFi Calling settings to make sure SMS messages are using WiFi and not cellular.
Other helpful tips:
Please contact the IT Help Desk at techhelp.uindy.edu or email [email protected] if you have questions or concerns.