Login with Duo
UIndyIT has enabled Multi-Factor Authentication (MFA) with Duo on all UIndy systems that use the UIndy Login page.
Note: You are automatically enrolled in Duo when you Claim your UIndy Account. If you already have a UIndy account, but have not logged in for over 6 months, follow the steps listed on Duo Device Registration. If you have issues activating Duo Mobile please open an IT Help Desk ticket.
Lack of cellular coverage
A common concern relates to cellular coverage, specifically in basements. You have two options to try:
- Use the Duo Mobile app to receive Duo Push, which works over WiFi and cellular data networks. No text messages are necessary!
- Update your phone's WiFi calling settings to make sure SMS messages are using WiFi and not cellular.
Other helpful tips:
Please contact the IT Help Desk at techhelp.uindy.edu or email [email protected] if you have questions or concerns.