Connect to the UIndy VPN with Duo
The UIndy Virtual Private Network (VPN) allows you to securely connect to the UIndy network from off campus. The VPN is required to use for some UIndy services. UIndy has partnered with Duo Security to provide MFA for our UIndy VPN.
If you have not already done so, please make sure you have done the following first:
- On your computer, open Cisco AnyConnect to connect to the VPN.
- The VPN: Ready to connect box will appear. Make sure
vpn.uindy.eduis in the text box. - Click the Connect button.
- A new box will appear to the far right, asking you to select a group. The default is set to UIndyUsers_MFA. Keep that, unless you have specifically been instructed to select a different group from UIndyIT staff.
- You will be prompted to the UIndy login page. Log in with your UIndy credentials.
- You will need to authenticate with Duo.
- Preferred method, see Use Verified Push on VPN.
- If needed, users can use SMS (text message) or a Hardware Token (not recommended)
- Select Other options for text message passcode or phone call verification.
- After you have unlocked your phone, you will be able to Approve or Deny the Duo Login Request. Push the green Approve button on your mobile phone.
You are now connected to the VPN.
If you're adding a new device to replace one that you previously activated for Duo Push, don't select the Duo Push authentication method (as stated in Step #6 above) unless you still have the original device. If you don't have the original device, but you have a new device with the same phone number, then you can authenticate with a phone call or SMS passcode. See Duo's instructions for adding a new device.
If you no longer have access to your original device, submit an IT Help Desk ticket for help.