Download and install the UIndy VPN software

The UIndy Virtual Private Network (VPN) allows you to securely connect to the UIndy network from off campus. The VPN is required to use some UIndy services from off campus. UIndy has partnered with Duo Security to provide MFA for our UIndy VPN.

NetExtender is the VPN client for windows machines and Mobile Connect is the VPN client for MacOS machines.

You must request access to the UIndy VPN by submitting a Help Desk Ticket before you can use the software.

Expand or collapse content Download and install from Windows

NetExtender is the VPN client for windows machines. MacOS and Windows machines deployed by UIndyIT should already have the client installed. To see if it's installed:

  1. Click on the search bar and enter NetExtender. If nothing appears, proceed to Install the NetExtender Client. If NetExtender does appear, skip to Add Connection.
Depicts step 1

Install the NetExtender Client

  1. Navigate to https://drive.google.com/file/d/1yJ-QB5ML9x8_NvkBhSstKw-gbzd6ODZJ/view?usp=drive_link
  2. A windows installer message box will appear
  3. Welcome to the SonicWall NetExtender Setup Wizard: Click Next button.
Depicts step 3
  1. License Agreement: Check the box next to I accept the terms in the License Agreement.
  2. Click Next button.

Depicts steps 4-5
  1. Select Installation Folder: Click Next button.
Depicts step 6
  1. Ready to install SonicWall NetExtender: Click Install button.
Depicts step 7
  1. Completed the SonicWall NetExtender Setup Wizard: Click Finish button.
Depicts step 8

Add Connection

Windows machines deployed by UIndyIT already have the client installed and connection made. Skip to step 6 below.

  1. On the NetExtender Connection screen: Select Add Connection from the drop-down menu.
Depicts step 1
  1. In the Name field, enter UIndy. In the Server field, enter remoteaccess.uindy.edu:5544
  2. Click Next button.
Depicts steps 2-3
  1. Add Connection: Keep what's already entered. You don’t need to enter anything. For the Domain drop-down, select saml. For the Protocol drop-down menu will remain the same as Auto.
  2. Click the Save button.
Depicts steps 4-5
  1. This Connection Profile is saved for future use.
Depicts step 6

You may now Connect to the UIndy VPN with Duo.

Expand or collapse content Download and install from MacOS

Mobile Connect is the VPN client for MacOS machines. MacOS and Windows machines deployed by UIndyIT should already have the client installed. To see if it's installed:

  1. Click the Spotlight (magnifying glass) icon in the menu bar and search for Mobile Connect. If nothing appears, proceed to Install the Mobile Connect Client. If Mobile Connect appears, skip to Add Connection.

Install the Mobile Connect Client

  1. Navigate to https://apps.apple.com/us/app/sonicwall-mobile-connect/id822514576?mt=12. This will direct you to the App Store.
  2. Click the Get button. The button will change to install. Click install.
  3. You may be prompted to enter your Apple ID password to authorize the download.
  4. Once the installation is complete, find and open SonicWall Mobile Connect from your Applications folder or Launchpad.

Add Connection

  1. Open the Mobile Connection application. Click the Connection dropdown menu (or look for an Add connection button/link).
  2. Select Add Connection.
  3. In the Name field, enter UIndy. In the Server field, enter remoteaccess.uindy.edu:5544
  4. Click the Next button.
Depicts steps 3-4
  1. Keep what's already entered. You don’t need to enter anything. For the Domain drop-down, select saml. For the Protocol drop-down menu will remain the same as Auto.
  2. Click the Save button.
Depicts steps 5-6
  1. If you receive a security warning about the server's certificate (which is common for new setups), you may need to Trust the certificate: Click Show Certificate. Locate the Trust disclosure triangle and expand it. In the When using this certificate: dropdown, select Always Trust. Click Continue. You will be prompted to enter your Mac's Administrator password to save the trust setting.
  2. This Connection Profile is saved for future use.
Depicts UIndy Connection

You may now Connect to the UIndy VPN with Duo.