Remove "FISC" email addresses from Google Contacts

Some UIndy email addresses had a temporary email address (e.g. [email protected]).  We resolved this issue but the unintentional change caused an issue with the Google Contacts. You can fix the issue by either 1) individually editing your '"other contacts", and you keep all contacts or 2) deleting all of your "other contacts" which deletes all contacts except those in the UIndy directory. 

If you purposefully manage your Google Contacts for future use, you may want to fix the issue by choosing Option 1 and individually edit your "other contacts". 

If you choose Option 2 and delete all "other contacts", all contacts except those in the UIndy Directory will be deleted. 

See if you were impacted
  1. Open up your UIndy Gmail account and try composing a new email.
  2. Enter fisc in the recipient bar. If any names auto appear, you may want to edit your Google Contacts.
Depicts steps 1 and 2

Please note: Some emails may show up that are valid email addresses (e.g. someone with the name "fischer" in their email address).  

Option 1 solution: Edit individual "other contacts"

Please note: This option could be time-consuming and tedious to complete.

  1. Navigate to Google Contacts. 
  2. Click on Other contacts.
Depicts steps 1 and 2
  1. Hover over the first name in the list and check the box.
  2. Check the box at the top to select All users (select the drop down arrow).
  3. Once all of your other contacts have the box checked next to their name, click on the three vertical dots.
Depicts steps 3, 4, and 5
  1. Select Export from the drop down menu.
Depicts step 6
  1. A box will appear. Make sure the Selected contacts has the radio button highlighted as well as the Google CSV radio button; click Export.
Depicts step 7

See what other contacts have "fisc" email addresses

  1. An Excel CSV Contacts file will download on your desktop. Open the file.
Depicts step 1
  1. In Excel, highlight row 1 and click on Sort & Filter.
Depicts step 2
  1. Select Filter from the drop down menu.
Depicts step 3
  1. Find column AG, and from the drop-down menu in the search bar enter fisc; click the OK button.
Depicts step 4
  1. You can now see which of your other contacts have "fisc" email addresses. To go and edit your other contacts navigate back to Google Contacts.
Depicts step 5

Edit your other contacts

  1. Within Google Contacts, under Other contacts search for the name you would like to edit by scrolling through the list of names, they are listed in alphabetical order by first name. Once found, click on desired name.
  2. Click on the pencil icon to edit.
Depicts steps 1 and 2
  1. Remove the temporary email address that has "fisc" in the beginning, by clicking the x that appears once you hover over email address.
  2. Remove the word Obsolete next to the valid UIndy email address.
  3. Click the Save button.
Depicts steps 3 and 4
Depicts step 5
Option 2 solution: Delete all "other contacts"
  1. Navigate to Google Contacts. 
  2. Click on Other contacts.
Depicts steps 1 and 2
  1. Hover over the first name in the list and check the box.
  2. Check the box at the top to select All users (select the drop down arrow).
  3. Once all of your other contacts have the box checked next to their name, click on the three vertical dots.
Depicts steps 3, 4, and 5
  1. Select Delete from the drop down menu.
Depicts step 6