Claim your UIndy account

Claiming your UIndy account will give you access to UIndy systems, including but not limited to:  Google Workspace, Brightspace, UIndy Self-Service, campus print release stations, lab computers, Office 365, and online library services.

Please Note - You can only claim your account after the following conditions have been met:

  • Students: Have received confirmation from Undergraduate or Graduate Admissions that admission process has been completed and any required deposit has been paid. Former UIndy students who are returning to complete their degree will need to be registered for a class by their advisor to regain access to their UIndy account. 
  • Employees: Must have employment paperwork processed by Human Resources.

Claim your UIndy account

  1. Navigate to https://accounts.uindy.edu.
  2. Click the Claim Your Identity link.
Depicts step 2

Welcome to the Identity Claiming Portal

A welcome box will appear.

  1. Click the Next button.
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  1. Enter your First Name, Last Name, City, and Birth Date in the respective fields (information should match what was on your UIndy application for admission).
  2. Click Submit when you are finished.
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Review and accept terms of use

  1. Read through the Systems & Network Usage Policy and check the box next to I have read the terms, and hereby agree to all of the conditions.
  2. Click the Next button.
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Enter or Confirm your recovery information

  1. Enter your alternate email in the Alternate Email field (required). 
  2. Enter your mobile phone number in the Mobile Phone field.
  3. Click the Update button.
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  1. You will receive an email to your alternative email as well as an SMS message confirmation to your mobile device. Enter the corresponding PINS in each appropriate field.
  2. Click the Validate button.
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Duo Device Registration

  1. From the drop-down menu, select your personal device type.
  2. Enter your Device Name (ie your first name cell).
  3. Select the Platform Type from the drop-down menu.
  4. Enter your mobile device's 10-digit Phone number in the appropriate field.
  5. Check the box next to I confirm that the provided phone number is accurate.
  6. Click the Submit button.
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  1. Choose a verification method appears. Click on the Activate using DUO Mobile button.
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If you do not have a smart phone

If you do not have a smart phone, you can select Skip Activation button and it will send SMS messages every time you need to verify your identity. We do not recommend doing this. Click the Complete button.

Depicts step if you choose to skip Duo Mobile and receive text messages instead

Download Duo Mobile

  1. Download Duo Mobile App by following the directions on your screen. With your mobile phone, open the Duo Mobile App and scan the QR code on your computer screen.
  2. Click the Complete button.
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Your UIndy Username

  1. Your Username is listed here. Please make note of your UIndy username.

 See Tech Guide for when a UIndy username is used.

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Let's secure your account with a password

To view requirements necessary for creating and maintaining password security on all UIndy Accounts, review the UIndy Password Policy.

  1. Enter your password in the Password field.
  2. Re-enter the same  password in the Confirm Password field.
  3. Click the Reset Password button.
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Identity Claim Complete

A message will appear that your account has been claimed. You will be redirected to the Account login page.

Depicts Account Login page

My Security

You may update your Duo Devices, as needed, by navigating to https://accounts.uindy.edu. Log into your account and click My Security button.