Meet your new computer
All full-time positions at the university are eligible for a new computer provided and maintained by UIndyIT. If you've received a new computer and don't quite know what all is available to you, please see below for more details.
To view a complete list of software on your computer, either press the Windows key on your keyboard or click the Start button to open the Start Menu. Look for the A-Z listings of all of your software. If you still can't open an app, use the "Windows search tool" on your taskbar.
| If you need to: | Available on your computer: |
|---|---|
| Work with documents | Google Docs; Microsoft Word |
| Work with spreadsheets | Google Sheets; Microsoft Excel |
| Browse the web | Chrome; Firefox; Microsoft Edge |
| Edit / Create PDFs | Adobe Acrobat DC |
| Work with graphics | Microsoft Paint; Adobe Creative Cloud (Adobe Suite: Photoshop or InDesign) |
| Create presentations | Google Slides; Microsoft PowerPoint |
| Protect your computer | Sophos Anti-Virus (your computer is also encrypted with BitLocker to prevent data theft) |
| Work with your files on Google Drive | Google Drive for desktop |
| Manage or create notes | Google Keep; Microsoft OneNote |
| Wireless display | MirrorOp |
| Receive campus emergency alerts | Alertus Desktop |
| Virtual meetings | Google Meet |
| Digital signatures | Adobe Acrobat Sign |
| Make and receive phone calls | Google Voice |
| Connect to VPN; Access Banner Admin Pages | SonicWall NetExtender |
In order to allow Windows Updates to run with as few interruptions to your work as possible, on Friday evenings please make sure your computer is plugged in and turned on whether you leave the computer at your office or take it home. Doing so will lessen the possibility that Windows updates insist on running the next time you start the computer.
The "Tips" app in Windows offers a great intro to Windows 10.
- Click the Windows Search magnifying glass.
- Enter
Tipsin the "Type here to search" field. - Click the Tips App.
To view a complete list of software on your computer: navigate to "Finder" and click Applications. Use "Spotlight Search." Click the magnifying glass in the upper-right corner of the menu bar or press Command and the space bar simultaneously.
| If you need to: | Available on your computer: |
|---|---|
| Work with documents | Google Docs; Microsoft Word; Pages* |
| Work with spreadsheets | Google Sheets; Microsoft Excel; Numbers* |
| Browse the web | Safari; Chrome; Firefox; Internet Explorer |
| Edit / Create PDFs | Adobe Acrobat DC |
| Work with graphics | Adobe Creative Cloud (Adobe Suite: Photoshop or InDesign) |
| Create presentations | Google Slides; Microsoft PowerPoint; Keynote* |
| Protect your computer | Sophos Anti-Virus (your computer is also encrypted with FileVault to prevent data theft) |
| Work with your files on Google Drive | Google Drive for desktop |
| Manage or create notes | Google Keep; Microsoft OneNote |
| Wireless display | MirrorOp |
| Receive campus emergency alerts | Alertus Desktop |
| Virtual meetings | Google Meet |
| Digital signatures | Adobe Acrobat Sign |
| Make & receive phone calls | Google Voice |
| Connect to VPN; Access Banner Admin Pages | SonicWall Mobile Connect |
| *Files saved in this format cannot be opened on Windows | |
Incremental operating system updates and patches will be installed automatically, however full MacOS upgrades are not. UIndyIT evaluates available printer drivers and software compatibility before recommending an operating system upgrade.
Apple has acknowledged an issue when some users change their passwords. To minimize problems, please Do Not change your password when you are off campus with your laptop. If you change your password and still experience difficulties logging in, please contact the IT Help Desk.
- To find the manual for your Mac, first click the Apple menu.
- Click About this Mac.
- Click the Support tab.
- In the MacOS Resources section, click the User Manual button.
Get more help
The "Meet Your Mac" website has tips for getting started with your Mac, switching from a Windows computer, and keyboard/trackpad shortcuts.
Touch bar info: https://support.apple.com/en-us/HT207055
Fingerprint setup: https://support.apple.com/en-us/HT207054