UIndy IT Tech Guides

Meet your new computer

All full-time positions at the university are eligible for a new computer provided and maintained by UIndyIT. If you've received a new computer and don't quite know what all is available to you, please see below for more details.

Windows

Software details

To view a complete list of software on your computer, either press the Windows key on your keyboard or click the Start button to open the Start Menu. Look for the A-Z listings of all of your software. If you still can't open an app, use the "Windows search tool" on your taskbar.

If you need to:	Available on your computer:
Work with documents	Google Docs; Microsoft Word
Work with spreadsheets	Google Sheets; Microsoft Excel
Browse the web	Chrome; Firefox; Microsoft Edge
Edit / Create PDFs	Adobe Acrobat DC
Work with graphics	Microsoft Paint; Adobe Creative Cloud (Adobe Suite: Photoshop or InDesign)
Create presentations	Google Slides; Microsoft PowerPoint
Protect your computer	Sophos Anti-Virus (your computer is also encrypted with BitLocker to prevent data theft)
Work with your files on Google Drive	Google Drive for desktop
Manage or create notes	Google Keep; Microsoft OneNote
Wireless display	MirrorOp
Receive campus emergency alerts	Alertus Desktop
Virtual meetings	Google Meet
Digital signatures	Adobe Acrobat Sign
Make and receive phone calls	Google Voice
Connect to VPN; Access Banner Admin Pages	Cisco AnyConnect Secure Mobility Client

Windows updates

In order to allow Windows Updates to run with as few interruptions to your work as possible, on Friday evenings please make sure your computer is plugged in and turned on whether you leave the computer at your office or take it home. Doing so will lessen the possibility that Windows updates insist on running the next time you start the computer.

User Guide

14-inch ThinkPad G5

Get more help

The "Tips" app in Windows offers a great intro to Windows 10.

Click the Windows Search magnifying glass.
Enter Tips in the "Type here to search" field.
Click the Tips App.

MacOS

Software details

To view a complete list of software on your computer: navigate to "Finder" and click Applications. Use "Spotlight Search." Click the magnifying glass in the upper-right corner of the menu bar or press Command and the space bar simultaneously.

If you need to:	Available on your computer:
Work with documents	Google Docs; Microsoft Word; Pages*
Work with spreadsheets	Google Sheets; Microsoft Excel; Numbers*
Browse the web	Safari; Chrome; Firefox; Internet Explorer
Edit / Create PDFs	Adobe Acrobat DC
Work with graphics	Adobe Creative Cloud (Adobe Suite: Photoshop or InDesign)
Create presentations	Google Slides; Microsoft PowerPoint; Keynote*
Protect your computer	Sophos Anti-Virus (your computer is also encrypted with FileVault to prevent data theft)
Work with your files on Google Drive	Google Drive for desktop
Manage or create notes	Google Keep; Microsoft OneNote
Wireless display	MirrorOp
Receive campus emergency alerts	Alertus Desktop
Virtual meetings	Google Meet
Digital signatures	Adobe Acrobat Sign
Make & receive phone calls	Google Voice
Connect to VPN; Access Banner Admin Pages	Cisco AnyConnect Secure Mobility Client
Files saved in this format cannot* be opened on Windows

Mac updates and upgrades

Incremental operating system updates and patches will be installed automatically, however full MacOS upgrades are not. UIndyIT evaluates available printer drivers and software compatibility before recommending an operating system upgrade.

Change your laptop password while on campus

Apple has acknowledged an issue when some users change their passwords. To minimize problems, please Do Not change your password when you are off campus with your laptop. If you change your password and still experience difficulties logging in, please contact the IT Help Desk.

User Manuals