UIndy IT Tech Guides

Meet your new computer

Updated on

All full-time positions at the university are eligible for a computer provided and maintained by UIndy IT. If you've received a computer and don't quite know what all is available to you, please see below for more details.

Windows
Software details

To view a complete list of software on your computer, either press the Windows key on your keyboard or click the Start button to open the Start Menu. Look for the A-Z listings of all of your software. If you still can't open an app, use the Windows search tool on your taskbar.

If you need to:Available on your computer:
Work with documentsGoogle Docs; Microsoft Word
Work with spreadsheetsGoogle Sheets; Microsoft Excel
Browse the webChrome; Firefox; Microsoft Edge
Edit / Create PDFsAdobe Acrobat DC 
Work with graphicsMicrosoft Paint; Adobe Creative Cloud (Adobe Suite: Photoshop or InDesign)
Create presentationsGoogle Slides; Microsoft PowerPoint 
Protect your computerSophos Anti-Virus (your computer is also encrypted with BitLocker to prevent data theft) 
Work with your files on Google DriveGoogle Drive for desktop
Manage or create notesGoogle Keep; Microsoft OneNote
Receive campus emergency alertsAlertus Desktop
Virtual meetingsGoogle Meet
Digital signaturesAdobe Acrobat Sign
Make and receive phone callsGoogle Voice
Connect to VPN; Access Banner Admin PagesSonicWall NetExtender
Windows updates

In order to allow Windows Updates to run with as few interruptions to your work as possible, on Friday evenings please make sure your computer is plugged in and turned on whether you leave the computer at your office or take it home. Doing so will lessen the possibility that Windows updates insist on running the next time you start the computer.

User Guide
Get more help

The Tips app in Windows offers a great intro to Windows 11.

  1. Click the Windows Search magnifying glass.
  2. Enter Tips in the Type here to search field.
  3. Click the Tips App.
Depicts Steps 1, 2, and 3
MacOS
Software details

To view a complete list of software on your computer: navigate to Finder and click Applications. Use Spotlight Search, click the magnifying glass in the upper-right corner of the menu bar or press Command and the space bar simultaneously.

If you need to:Available on your computer:
Work with documentsGoogle Docs; Microsoft Word; Pages*
Work with spreadsheetsGoogle Sheets; Microsoft Excel; Numbers*
Browse the web Safari; Chrome; Firefox; Internet Explorer
Edit / Create PDFsAdobe Acrobat DC 
Work with graphicsAdobe Creative Cloud (Adobe Suite: Photoshop or InDesign)
Create presentationsGoogle Slides; Microsoft PowerPoint; Keynote*
Protect your computerSophos Anti-Virus (your computer is also encrypted with FileVault to prevent data theft) 
Work with your files on Google DriveGoogle Drive for desktop
Manage or create notesGoogle Keep; Microsoft OneNote 
Receive campus emergency alertsAlertus Desktop
Virtual meetingsGoogle Meet
Digital signaturesAdobe Acrobat Sign
Make & receive phone callsGoogle Voice
Connect to VPN; Access Banner Admin PagesSonicWall Mobile Connect
*Files saved in this format cannot be opened on Windows
Mac updates and upgrades

Incremental operating system updates and patches will be installed automatically, however full MacOS upgrades are not. UIndy IT evaluates available printer drivers and software compatibility before recommending an operating system upgrade.

Change your laptop password while on campus

Apple has acknowledged an issue when some users change their passwords. To minimize problems, please Do Not change your password when you are off campus with your laptop. If you change your password and still experience difficulties logging in, please contact the IT Help Desk.

User Manuals
  1. To find the manual for your Mac, first click the Apple menu.
  2. Click About this Mac.
Depicts Steps 1 and 2
  1. Click the Support tab.
Depcits support button
  1. In the MacOS Resources section, click the User Manual button.
Depicts User Manual button

Get more help

The "Meet Your Mac" website has tips for getting started with your Mac, switching from a Windows computer, and keyboard/trackpad shortcuts.

MacBook Pro Users
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