Troubleshooting digital materials for instructors

Updated on Jul 21, 2026

Workflows are not supported in your browser.
Please use a recent version of Chrome, Edge, Firefox or Safari to display this page.

Have you set up your digital materials in your Brightspace course?

Yes

Do your students have access to your course's digital materials?

Yes

You are good to go, just remember to copy these content modules into your future courses.

Yes, but the course looks different than when I go to the publishers site directly.

To fix this issue, contact your publisher rep or technical support for you publisher. Click here for information about integrated publishers.

Is there a resource card for your book?

Yes

Does the card contain a link for the student to click on for access?

Yes

Submit a ticket and be sure to include which course is having problems and what you have tried already.

The card does not have a link, similar to what's illustrated below:

To fix this issue:

Contact the bookstore manager ([email protected] or call 317-788-3228) and provide the following information:

Congratulations, you are done!