• Claim your UIndy account to gain access to UIndy systems including but not limited to: Google Workspace, Brightspace, My UIndy, UIndy Self-Service, campus print release stations, lab computers, Office 365, and online library services (after Human Resources has processed your employment paperwork). 
  • Reset your UIndy account password, if needed
  • Losing access to your UIndy account, to better understand what happens to your account if you leave UIndy

• UIndy uses Duo for multi-factor authentication (MFA) for most UIndy systems.  You are automatically enrolled in Duo after you claim your account.
  • Using Duo Push on your personal device
  • Duo tips and tricks
• Store sensitive information in Google shared drives and modify those access levels, if needed.

For technical assistance, see Get Tech Support.

• Support for personal computers/mobile devices

All full-time positions at the university are eligible for a new computer.  New employees will be assigned a new phone number, as needed, as long as they are not classified as part time, contractor, visiting, or temporary.

• Meet your new computer ; UIndy employee computer replacement cycle
• Get started with Google Voice & Use Google Voice

• Connect to UIndy WiFi
• Connect to the UIndy VPN for the first time

Google Workspace is UIndy’s productivity tool suite providing many options to interact seamlessly.  Explore the Google Workspace Tech Guides:

• UIndy Gmail: email account
• Google Calendar: schedule and respond to events
• Google Drive & Shared Drives: cloud based storage service
• Google Chat: online messaging tool
• Google Meet: video conferencing app
• Google Voice: if your job requires you to have a phone number

• Working remotely

• My UIndy is UIndy’s portal—a single online environment to deliver information and services to students, faculty, and staff.
• Use Brightspace (UIndy's Learning Management System)
• Banner & Banner Reporting
• Request or remove access to Banner Admin Pages or UIndy Self-Service
• Request access to Cognos
• Office 365
• UIndy Adobe Creative Cloud (not available for Associate/Non-Employee Accounts)
• Free and discounted hardware/software available to UIndy employees
• Guardrails and Guidance for Artificial Intelligence Use
• Use the UIndy mobile app

• Get printer support for UIndy-owned departmental MFPs and printers
• Secure Print on Multi-Function Printers (MFPs)
• Business Mail Office and Student Package Pickup
• See what technology is available in UIndy spaces
• Check out IT equipment at a Tech Checkout Kiosk
• Locate campus computer labs and licensed software

• Classroom & conference room technology by building
• Present wirelessly on campus
• View list of academic software