• Claim your UIndy account to gain access to UIndy systems including but not limited to: Google Workspace, Brightspace, My UIndy, UIndy Self-Service, campus print release stations, lab computers, Office 365, and online library services (after Human Resources has processed your employment paperwork). 
  • Reset your UIndy account password, if needed
  • Losing access to your UIndy account, to better understand how your account works if you choose to leave.

• UIndy uses Duo for multi-factor authentication (MFA) for most UIndy systems.  You are automatically enrolled in Duo after you claim your account. See Duo tips and tricks to get the most out of Duo.
• Store sensitive information in Google shared drives and modify those access levels, if needed.

For technical assistance, see Get Tech Support.

• Support for personal computers/mobile devices

All full-time positions at the university are eligible for a new computer and phone number provided and maintained by UIndyIT.

• Meet your new computer
• Get started with Google Voice & Use Google Voice

• Connect to UIndy WiFi
• Connect to the UIndy VPN for the first time

Google Workspace is UIndy’s productivity tool suite providing many options to interact seamlessly.  Explore the Google Workspace Tech Guides:

• UIndy Gmail: email account
• Google Calendar: schedule and respond to events
• Google Drive & Shared Drives: cloud based storage service
• Google Chat: online messaging tool
• Google Meet: video conferencing app

• Working remotely

• Request or remove access to Banner Admin Pages or UIndy Self-Service
• Request access to Cognos
• Office 365
• UIndy Adobe Creative Cloud (not available for Associate/Non-Employee Accounts)
• Other free and discounted hardware/software available to UIndy employees.
• Use the UIndy mobile app